Before setting up a digital signature token, confirm the exact token model, the issuing provider’s instructions and the application or portal you intend to use. Use the driver and utility supplied or recommended by the legitimate provider.
Basic checks
- Verify the token model and operating-system compatibility.
- Install only software obtained from the manufacturer or issuing provider.
- Connect the token directly to a working USB port and follow the official instructions.
- Keep the token PIN private and store recovery information securely.
- If the certificate is not detected, check the provider’s troubleshooting guidance before repeated attempts.
These general checks do not replace the instructions for your specific token or certificate. For help identifying a model, contact Alpingo.